Out of my Business perspective i am sitting between the client and Distributor and I cannot every time respond that 'they are working on it '. I do not know how many times the distributor needs to do tests requested by Gerrit and Andre. I am in constant contact with my distributor and each and every time I am told they are waiting for Victron. Till today I had no response from them acknowledging the problem. I have managed to bring this problem under the attention of Gerrit Tromp as Well as Andre Durand who are both Victron Employees in South Africa. The client has welcomed the temporary fix but wants the Smart Solar replaced. Once again I have requested a proper investigation upon this as my client is adamant to have his Smart Solar Replaced. Īl of this information was supplied to my distributor. I have Changed my PV Array to my original configuration and still the High Pitching sound was NOT there. There was NO high pitching sound anymore. I was supplied with a Blue Solar unit and installed it. I have offered them my current smart solar for testing purposes and proposed to have the unit changed with a normal Blue Solar 150/35 to see if the same problem persist. Before that could happen there was n burglary at their warehouse and the returned unit was stolen. I have contacted my Distributor and request a proper investigation into this. After the change the irritated high pitch sound was still there. We have changed the Solar Panel configuration as the VOC was very close the maximum VOC of the Smart Solar.

When the new one was installed I had the same problem. I had the Unit Replaced by my Distributor. You will hear a voice prompt that says “Bluetooth Paired”, and you are all set.I had a Smart Solar 150/35 that was making a very irritated high pitching sound when charging. Next, on your device’s Bluetooth settings, be sure to select the Solar Sounds. On the Solar Sounds, press down the Bluetooth button, you should hear a voice command that says “Bluetooth Pairing”. How do I connect to the Solar Sounds via Bluetooth? With the App, you can control the lights on the Solar Sounds, and you will have some additional audio settings to customize as well. You will get the most control out of the Solar Sounds by using the ION Sound XP App. The power supply for the Solar Sounds is 12V 3A AC Power Adapter (4.8ft / 147cm)Ĭan I use the Solar Sounds with the ION Sound XP App? What are the power supply specifications of the Solar Sounds? The Solar Sounds battery will last up to 20 hours, depending on the features being used, and the volume at which content is being played. How long will Solar Sounds last on a single charge?

The Solar Sounds features a built-in rechargeable 5v 2ah lithium polymer battery, which is not user-replaceable. The Solar Sounds is IPX5 water resistant, meaning it is safe to leave in the rain or near the pool Please see this link for compatible devices: The Solar Sounds are capable of multi-syncing with up to 100 other identical speakers or a combination of several other ION Audio brand speakers. What are the Multi-Sync capabilities of the Solar Sounds? The dimensions of a single Solar Sound unit are as follows : (HxWxD): 11.04” x 16.68” x 7.92” What are the dimensions of the Solar Sounds? Opening up the Solar Sounds, you will find the following: How do I connect to the Solar Sounds via Bluetooth?.Can I use the Solar Sounds with the ION Sound XP App?.What are the power supply specifications of the Solar Sounds?.How long will Solar Sounds last on a single charge?.What are the Multi-Sync capabilities of the Solar Sounds?.What are the dimensions of the Solar Sounds?.Solution home ION Audio Support ION Audio | Frequently Asked Questions ION Audio Solar Sounds | Frequently Asked Questions

Solar sound studio